Front Desk Representative

Benefits

• Dental insurance
• Employee discounts
• Paid time off
• Signing bonus
• Bonus based on performance
• Opportunity for advancement

We are looking to add a reliable Front Desk Representative to represent Spearfish Canyon Lodge and ensure that each guest has a positive experience with us!

• Providing the best customer service possible! You are the first person to welcome each guest to Spearfish Canyon Lodge and it is essential that this experience is a positive one
• Answering inquiries regarding our location, lodging, rentals, and the Latchstring Restaurant
• Answering all incoming phone calls in a pleasant and efficient manner
• Making lodging and rental reservations
• Strong ability to multi-task in a high-volume work setting
• Must be reliable, organized, and detail orientated
• Strong communication and listening skills
• Ensures confidentiality, security and safety of hotel guests
• Willing to learn our systems for lodging and rentals
• Maintains cleanliness of Front Desk area, lobby, gift shop, and public restrooms
• Maintain a high level of professional appearance and demeanor
• Bartend at our Roughlock Lounge, as needed

• $16 - $19 DOE
• Bartending Tips
• Employees will be receive a sign on bonus of up to $500 following 6 months of continuous employment!

• Full-time and part-time options available

• 3pm – 11pm
• Weekends required
• Holidays required

• Monthly Bonus Structure

• High school or equivalent (Preferred)