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Customer Service Representative

Job in Dakota Dunes, Union County, South Dakota, USA
Listing for: PREMIER Bankcard, LLC
Full Time position
Listed on 2026-06-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service, Call Center / Support
Salary/Wage Range or Industry Benchmark: 23763 - 26381 USD Yearly USD 23763.00 26381.00 YEAR
Job Description & How to Apply Below
Location: Dakota Dunes

Job Description:

Location:

Dakota Dunes, SD

Shift: Varying shift options available

Job Status:
Full-Time and Part-Time

Pay: $/hour starting, additional monthly incentives available

Company: PREMIER Bankcard

Bilingual Compensation:
Fluent Bilingual skills (English/Spanish) compensated with a 10% differential. Bilingual skills are not required.

Work Site:
This job is offered on-site in Dakota Dunes. Employees must live within 50 miles of a PREMIER location or plan on relocating.

Shift Options
  • Full-Time:
    Monday-Friday 12:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm or Monday‑Friday 12:30pm-9:00pm, Every Other Saturday 8:00am-4:30pm
  • Part Time:
    Monday-Friday 2pm-9pm, Every Other Saturday 8:00am-4:30pm
  • No Sundays!
About the Role
  • Answer inbound calls about our products and services.
  • Understand policies and procedures used for daily operations.
  • Take accountability for customer satisfaction with a highly professional demeanor.
  • Demonstrate a strong phone presence while assisting those with less than perfect credit.
  • Achieve high satisfaction on customer surveys.
  • Participate in team meetings.
Training
  • Extensive paid training program, up to 3 weeks in length.
  • Ongoing training opportunities for future success!
Pay

Base wage starting at $/hr with opportunities to increase take home pay.

  • Top 75% of associates are eligible for incentives
  • Career path from Associate I to Associate IV – each step earning an increase in pay
  • Earn up to an additional $3.50/hr when working non‑traditional hours
  • Bilingual skills are compensated in the form of a 10% differential
  • Flex scheduling opportunity for top performers
Competitive Benefits Package
  • Full medical benefits for 20+ hours/week
  • FREE dental and vision coverage
  • Generous time off plans including PTO, Sick Pay, and Bonus Days
  • 401(k) – dollar-for-dollar match up to 5% of total compensation
  • Special discounts and offers for events at the Denny Sanford PREMIER Center
  • Employee Wellness Program
  • Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
  • Fun Employee Parties
Culture
  • We have an emphasis on personal success, respect, health, wellness, fun and giving back
  • Employees are rewarded, valued, and celebrated for hard work.
  • Career advancement opportunities is a way PREMIER leaders show they care.
  • Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more.
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