Dispatcher, Customer Service​/HelpDesk

Dispatcher

Beresford, SD 57004

Salary Range $20.00 - $22.00 Hourly Job Shift First

Prinsco is looking for a Customer Service Representative and Dispatch team member in our Beresford location who enjoys supporting customers, coordinating details, and keeping operations running smoothly. This role balances customer communication with scheduling and dispatch activities to ensure timely, accurate service.

What you will do

• Support customers with orders, questions, and service needs
• Schedule and dispatch deliveries or services efficiently
• Communicate clearly with drivers, operations, and sales teams
• Enter and maintain accurate order and scheduling information
• Monitor schedules and adjust as needed to support customer commitments
• Resolve issues with professionalism and follow through

What we value

• Customer focused thinking and responsiveness
• Accuracy and attention to detail
• Clear communication and teamwork
• Ownership and accountability
• Staying calm and organized in a fast paced environment

What we are looking for

• Experience in customer service, dispatch, or a coordination role preferred
• Strong communication and organizational skills
• Ability to manage multiple priorities
• Comfort working with scheduling or order systems
• Positive, dependable, and service oriented mindset

Prinsco offers a collaborative work environment, opportunities to grow, and a team culture that values customer service, teamwork, and doing things right.