Supervisor - Support Services - Flandreau

Location: Avera Flandreau Hospital

Worker Type: Regular

Work Shift: Primarily days with rotating weekends and holidays (United States of America)

Primary day shift

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

Leads the day to day operations of the dietary, laundry and housekeeping department and employees. Ensures that all standards and regulations concerning dietary services are met and maintained which includes quality dietary program for patients.

• Directs, organizes and facilitates planning and overall direction for the following departments:
  Dietary, Laundry and Housekeeping assuring departmental compliance with policies and procedures.
• Remains competent in the dietary, laundry, housekeeping and departmental duties for self and departmental employees, scheduling training as necessary to ensure appropriate competency levels.
• Obtains and interprets patient information specific to nutritional needs, patient/family level of knowledge, ability and readiness to learn about nutrition requirements, cultural/religious needs and physical/mental limitations to prepare patient menus.
• Ensures continuity of nutrition care through communication with relevant care providers at pre-admission and post-discharge.
• Directs and administers housekeeping services to maintain the hospital environment in a sanitary, attractive, and orderly condition. Establishes standards and work procedures for Housekeeping in accordance with the established policies of the hospital.
• Maintains current policy and procedure manual for all support services functions. Prepares appropriate records and reports as required for the department.
• Ensures that all standards of cleanliness and quality are maintained in the department.
• Meets with, and works closely with, the facility quality and infection control staff for departmental performance.
• Provides input and reporting to leader on monthly departmental statistics and prepares reports as requested.
• Demonstrates awareness of fiscal constraints and works to identify ways to use resources effectively.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

• High School or GED Equivalent
• Certified Dietary Manager - Association of Nutrition & Food service Professionals within 1-1/2 Yrs and
• Serv Safe Certificate - National Restaurant Association within 1-1/2 Yrs
• Related experience and/or training in food service management.

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to talent.