Food & Beverage Director - Mount Rushmore National Memorial

Overview

Live. Work. Explore. as a part of our Food & Beverage team at Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab‑and‑go meals and coffee. No matter what your job is, you will be a proud steward the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring a Food & Beverage Director to Live. Work. Explore. in Mount Rushmore!

The Food & Beverage Director leads a year‑round operation, featuring seven food outlets during peak season, an employee dining room, and banquets during the off season. This role is responsible for culinary innovation, operational excellence, and exceptional guest experiences while managing a team of approximately 80 employees.

• Position Type:
  Full‑Time, Year‑Round
• Start Date:
  
  Early April
• Pay: starting at $70,800/year
• Schedule:
  
  Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

• Employee housing (dormitory‑style or RV site) and on‑site employee meals (cafeteria‑style)
• On‑site laundry facility, Wi‑Fi (limited bandwidth), employee shuttle service available during peak season
• Fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

• Black Hills VIP Training Pass Discounts for local attractions
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program

• Inspire and lead Food & Beverage team to foster collaboration, accountability, and service excellence.
• Coordinate with the Kitchen Supervisor to determine and monitor standards and establish the strategic direction of the department.
• Cultivate a learning environment that develops future leaders and promotes continuous improvement.
• Partner with corporate leadership to implement company‑wide strategies and initiatives.
• Ensure seamless front‑of‑house and culinary operations to deliver superior guest satisfaction.
• Monitor guest feedback and service scores weekly; implement action plans to improve results.
• Maintain awareness of industry trends and encourage creativity in menu development and presentation.
• Develop and execute annual operating budget.
• Review monthly P&L statements, analyze variances, and adjust forecasts as needed.
• Drive margin improvement programs and utilize KPIs for data‑driven decision‑making.
• Oversee adherence to all applicable laws, codes, and regulations (liquor, health, OSHA, ADA, EEOC).
• Ensure compliance with National Park Service contractual obligations, US Food Code, and sanitation standards.
• Conduct a physical audit weekly and share feedback, suggestions, and direction with the General Manager.
• Maintain satisfactory scores on all inspections and evaluations.
• Collaborate with internal resources to deliver ongoing training in customer service and technical skills.
• Ensure all staff meet required certifications and training schedules.
• During off peak hmore, the F&B Director will be willing & capable of deploying and assisting in the management of F&B operations at the Oasis, located in Death Valley, California for up to one‑month per year, during Q1 (peak season at the Oasis), as assigned.
• Understand and actively support Company’s Mission Statement, Core Values, and Sustainability efforts.
• Other duties as assigned.

• Minimum 5 years of Food & Beverage management experience in a high‑volume resort or park setting.
• Proven ability to lead…