Front Desk Associate

Job Details

Job Location:

Double Tree - Deadwood, SD 57732

Join the team at Double Tree by Hilton in Deadwood, SD, where you'll discover compelling reasons to choose us as your workplace:

• Hilton Specific Travel Discounts:
  Enjoy exclusive travel discounts through Hilton, making your vacations more affordable and enjoyable.
• Flexible Scheduling with Cross Training:
  Experience flexible scheduling and the opportunity for cross-training in multiple departments, providing variety and excitement in your day-to-day tasks.
• All You Can Eat Double Tree Cookies:
  Indulge in the delicious Double Tree cookies, available for you to enjoy whenever you need a sweet treat.
• Food and Beverage Discounts:
  Receive discounts on food and beverage purchases when staying at Hilton hotels, making your stays even more satisfying.
• Advancement Opportunities:
  Explore numerous advancement opportunities, ensuring that your career with us is dynamic and fulfilling.

You’ll thrive in your role with our comprehensive support and exclusive perks:

• Hotel Discounts:
  Enjoy reduced rates at LIV properties for your travels.
• Dining Deals:
  Get discounts on food and beverages at our outlets.
• WaTiki® Waterpark Passes:
  Enjoy family passes for WaTiki® Indoor Waterpark.
• Starbucks Offers:
  Buy one get one free at Liv Hospitality Starbucks.
• Juniper at Vertex Sky Bar Access:
  Experience Juniper at Vertex with complimentary access.
• AJ's Wicked Salon & Spa:
  Enjoy 10% off products and services.
• Gaming Benefits:
  Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
• Sol Vibe Discounts:
  Receive 20% off products and services at Sol Vibe.

At Double Tree by Hilton in Deadwood, SD, you'll find not just a job, but a rewarding career path filled with perks, flexibility, and growth opportunities. Join us and become part of our Hilton family today.

• Responsible for making room reservations and checking guests in and out of the Hotel.
• Issues room keys, Pamphlets, discount cards, etc.
• Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
• Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
• Arranges transportation for guests.
• Compute bills, post charges, collects payment and makes change for guests.
• Runs various reports - hand written and computer.
• Maintain the cleanliness and neatness of the front desk and lobby area.
• Wear a uniform up to property standards and nametag at all times on property.
• Other duties may be assigned to meet business needs.

• Must be 18 years or older.
• Must have strong computer skills and ability to learn hotel property management system(s).
• Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
• Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
• Working knowledge of MS Office required, hotel property management systems a plus.
• Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.
• Dependable with reliable transportation and the ability to work a flexible schedule.
• Ability to stand for extended periods of time.

• Health / dental / vision / life
• 401k plan with 3% match after one year of employment
• Company-wide discounts on hotel rooms and restaurants

We offer daily pay to all Associates through Zay Zoon!!!

An equal-opportunity employer