Director of IT Infrastructure and Operations

Location: Hartford

Director of IT Infrastructure and Operations page is loaded## Director of IT Infrastructure and Operations locations:
Auburn Hillstime type:
Full time posted on:
Posted 6 Days Agojob requisition :
JR100893

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care;

flexible spending accounts; life insurance; 401k with company match and much, much more.
** Job Description
**** Infrastructure & Operations Leadership
*** Lead the design, implementation, and management of enterprise infrastructure including networks, data centers, servers, storage, and hosting solutions (on-premises and cloud).
* Ensure scalability, reliability, and performance of core IT systems to support global manufacturing and business operations.
* Oversee IT operations processes such as incident, problem, change, and capacity management, ensuring adherence to ITIL best practices.
** Networking & Data Centers
*** Direct the planning, deployment, and support of local area networks (LAN), wide area networks (WAN), wireless, and remote connectivity solutions.
* Manage the operation, security, and resiliency of corporate and plant-level data centers.
* Drive modernization initiatives including network segmentation, SD-WAN, and high-availability architectures.
** Cybersecurity
* ** Oversee security architecture, vulnerability management, and compliance monitoring across infrastructure and operations.
* Implement and enforce cybersecurity policies, identity and access management, endpoint protection, and incident response plans.
* Partner with enterprise security teams, vendors, and auditors to ensure compliance with regulatory, industry, and insurance requirements.
** Servers, Hosting & Microsoft Technologies
*** Lead lifecycle management of Windows, Linux, and virtualized server environments.
* Ensure high availability, disaster recovery, and backup strategies are in place and regularly tested.
* Manage the Microsoft ecosystem (Active Directory, M365, Teams, SharePoint, Exchange, Intune) ensuring effective collaboration, governance, and end-user productivity.
** Client Services
*** Oversee service desk and client computing teams to ensure timely, effective resolution of incidents and requests.
* Define and track KPIs for user experience, satisfaction, and service quality.
* Standardize device management, patching, and deployment processes for desktops, laptops, and mobile devices.
** Vendor & Budget Management
*** Manage infrastructure vendors, contracts, and service providers to ensure value, performance, and cost control.
* Develop and manage capital and operating budgets for infrastructure and operations.
* Negotiate agreements for hardware, software, cloud services, and telecommunications.
** Leadership & Team Development
*** Lead, mentor, and develop a high-performing Infrastructure & Operations team.
* Foster collaboration across IT and business functions to ensure alignment and service excellence.
* Promote a culture of accountability, continuous improvement, and operational discipline.
* If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!*[](blob:)0:00 / 1:00

Being a CSP employee means having the opportunity to see your impact every day. Our work experience is the combination of everything that’s unique about our culture, our core values, our commitment to your success, and most importantly, our people. We are a team of self-disciplined, hardworking, curious, trustworthy and humble people who make choices according to what is best for the team.

We live to collaborate and make a difference.
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