Vice President of Operations; VPO Senior Living

Spring Oak Senior Living is seeking an experienced Vice President of Operations to lead operational performance across our growing portfolio of 16 senior living communities.

This is a highly visible, hands-on leadership role with responsibility for developing strong community leaders and driving results across operations, occupancy, financial performance, resident experience, quality, and team culture.

At Spring Oak, we believe strong results start with strong people and strong leadership. We are a family-owned company with a close-knit, entrepreneurial culture. We are not a highly corporate organization, and we do not want to become one. We value leaders who are accessible, supportive, decisive, accountable, and genuinely passionate about the work they do and the people they lead.

We are looking for an experienced senior living or long-term care operator who can build trust with teams while setting high expectations and driving results. The right person knows how to get into a community, understand what is really happening, develop a plan, rally the team around it, and follow through.

This position will work closely with ownership and the Executive Team and will have significant influence over how Spring Oak operates, develops its leaders, and continues to grow.

The Vice President of Operations will oversee performance across Spring Oak’s communities and serve as a key leader and resource for Executive Directors and community leadership teams.

This is not a role for someone who wants to lead primarily from behind a desk. We are looking for a field-focused operator who enjoys being in the communities, developing leaders, reviewing operations and financial performance, solving problems, and helping teams succeed.

The Vice President of Operations must be comfortable balancing support and accountability
. Our leaders should feel that they have someone in their corner who will help them succeed, while also understanding that expectations are clear and results matter.

• Lead, coach, and support Executive Directors and community leadership teams across a growing multi-state senior living portfolio.
• Build strong, engaged leadership teams and foster a positive, supportive culture with clear expectations and accountability.
• Drive performance across occupancy and census growth, revenue, NOI, expenses, labor, resident and family satisfaction, quality, and overall community operations
  .
• Maintain a strong understanding of each community’s performance, challenges, leadership needs, and opportunities.
• Partner directly with Executive Directors and community leadership teams to review P&Ls and financial performance, understand budget variances, identify opportunities, and develop actionable plans to improve results
  .
• Lead and support the development of annual community operating budgets and staffing budgets
  , including staffing models, labor targets, scheduling assumptions, and appropriate staffing levels based on census and operational needs.
• Monitor labor costs, overtime, agency utilization, revenue, expenses, NOI, and other key financial and operational metrics
  , working with community leaders to improve performance while maintaining quality and service standards.
• Partner with sales and marketing leadership to strengthen occupancy, census growth, referral development, sales execution, and local market performance.
• Work closely with clinical leadership to support high-quality resident care, resident safety, regulatory readiness, compliance, and strong service standards.
• Identify underperforming communities and operational challenges early and work directly with local leadership to develop practical turnaround and performance improvement plans.
• Develop Executive Directors and other…