Vice President of Operations – Senior Living

Spring Oak Senior Living is seeking an experienced Vice President of Operations to lead operational performance across our growing multi-state portfolio of 16 senior living communities.

This is a highly visible, hands-on leadership role with responsibility for developing strong community leaders and driving results across operations, occupancy, financial performance, resident experience, quality, and team culture.

At Spring Oak, we believe strong results start with strong people and strong leadership. We are a family-owned company with a close-knit, entrepreneurial culture. We are not a highly corporate organization, and we do not want to become one. We value leaders who are accessible, supportive, decisive, accountable, and genuinely passionate about the work they do and the people they lead.

We are looking for an experienced senior living or long-term care operator who can build trust with teams while setting high expectations and driving results. The right person knows how to get into a community, understand what is really happening, develop a plan, rally the team around it, and follow through.

This position will work closely with ownership and the Executive Team and will have significant influence over how Spring Oak operates, develops its leaders, and continues to grow.

• Lead, coach, and support Executive Directors and community leadership teams across a growing multi-state senior living portfolio.
• Build strong, engaged leadership teams and foster a positive, supportive culture with clear expectations and accountability.
• Drive performance across occupancy and census growth, revenue, NOI, expenses, labor, resident and family satisfaction, quality, and overall community operations.
• Maintain a strong understanding of each community's performance, challenges, leadership needs, and opportunities through regular community visits and meaningful engagement with local teams.
• Partner directly with Executive Directors to review P&Ls, understand budget variances, identify opportunities, and develop actionable plans to improve financial and operational performance.
• Lead and support annual community operating and staffing budgets, including staffing models, labor targets, scheduling assumptions, and appropriate staffing levels based on census and operational needs.
• Monitor labor costs, overtime, agency utilization, revenue, expenses, NOI, and other key metrics while maintaining quality and service standards.
• Partner with sales and marketing leadership to strengthen occupancy, referral development, sales execution, and local market performance.
• Work closely with clinical leadership to support high-quality resident care, resident safety, regulatory readiness, compliance, and strong service standards.
• Identify underperforming communities and operational challenges early and work directly with local leadership to develop practical turnaround and performance improvement plans.
• Develop Executive Directors and other leaders through coaching, feedback, recognition, clear expectations, and consistent follow-through.
• Partner across HR, clinical, sales, finance, and other functions to strengthen recruitment and retention, improve operations, and support company-wide initiatives, acquisitions, integrations, and growth.

• 7+ years of senior living, assisted living, skilled nursing, or long-term care operations experience, including significant regional or multi-site leadership responsibility.
• Experience as a Regional Director of Operations, Regional Vice President, Vice President of Operations, or in a comparable senior multi-site operations leadership role.
• Experience overseeing assisted living, memory care, skilled nursing (SNF), nursing home,…