Customer Service Representative

JSG is hiring a Order Entry Clerk / Customer Service Representative for a TEMP-HIRE position in El Monte, CA!

PAY RATE: $19-$20

Must be able to work every other Saturday

Job Description:

The Customer Service Representative is expected to maintain, build, and create strong relationships with our customers. He/she should represent the company in a positive light by helping our customers to the best of her abilities, striving for continuous improvement. Some responsibilities include but are not limited to:

Must be able to type 50+ WPMAnswer incoming calls in a timely and professional manner

Process orders and do any necessary follow-up or call-backs

Have an up-to-date knowledge on the company’s products and specials

Interact and help outside sales representatives with customer requests/inquiries

Maintain our customer database

Provide excellent customer service for walk-in customers

Assist customers in placing their orders by providing product knowledge

Understand and learn company internal processes

Receive and resolve customer issues in a professional manner

Process online quotations and orders

Help create driver route sheets

Complete all other tasks and responsibilities as assigned#D800
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.