Store Manager, Retail & Store Manager

Join Our Team as a Store Manager at Ziegler's Ace Hardware!

• Lead and Inspire: Manage the entire store team, fostering a culture of trust, collaboration, and exceptional customer service. Develop team members through effective coaching, training, and performance management.
• Operational Excellence: Oversee daily store operations, including scheduling, time and attendance, inventory management, and workload distribution. Ensure the store runs efficiently and meets all company standards.
• Customer Experience Champion: Create a welcoming environment that delivers "amazing and helpful" service. Personally engage with customers, resolve complex issues, and ensure every interaction reflects Ziegler's commitment to outstanding support.
• Inventory and Store Management: Maintain organized inventory systems, manage seasonal and bulk products, and implement effective security protocols. Coordinate inventory exchanges and maintain a well‑organized store environment.
• Business Performance: Drive store sales, manage budgets, and implement strategies to meet and exceed business objectives. Utilize retail computer systems and technology to optimize store performance.

• Competitive salary commensurate with experience
• A supportive and collaborative work environment
• Opportunities for professional growth and development
• Medical, dental, and vision insurance
• Paid Time Off
• Sick Pay
• 6 Paid Holidays
• Company‑paid STD, LTD, Basic Life Insurance, Group Term Life Insurance, and AD&D
• 401K with company match
• Employee Incentive Program
• Generous Employee Discount
• Employee Referral Bonus

• High school diploma;
  Bachelor’s degree preferred
• 3-5 years of proven retail management experience
• Demonstrated leadership and team‑building skills
• Exceptional communication and interpersonal abilities
• Strong problem‑solving and organizational skills
• Proficiency in MS Word and Excel
• Ability to multitask and prioritize effectively
• Comprehensive product knowledge of hardware‑related items
• Commitment to continuous learning and improvement

• Work 40-48 hours per week, including evenings and weekends
• Ability to stand, walk, bend, and reach throughout shifts
• Capable of lifting up to 50 lbs and handling merchandise and fixtures
• Flexible availability to meet business needs
• Proven track record of delivering outstanding customer service

$45,000 - $90,000/year