Patient Services Advocate II - Dental

Position Title

Patient Services Advocate II - Dental

South Gate, CA 90280

Grow Healthy

Alta Med is dedicated to helping those in need while growing your career. Our mission is to provide exceptional care and to be an integral part of the communities we serve. We strive to raise expectations of what a community clinic can deliver and believe that quality care should be accessible to everyone. Our commitment goes beyond a job; it is a calling that drives us forward every day.

The Patient Services Advocate is an Alta Med ambassador who welcomes and attends to the needs of all patients and creates a positive front‑office experience by managing expectations with compassion and respect. The Advocate also functions as a member of the health care team by assisting in the delivery of patient‑focused care through excellent communication and problem‑solving skills.

• High School diploma or equivalent required.
• Minimum of 1 to 2 years of experience as a customer service agent, greeter, or receptionist (preferred).
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• Valid BLS certification or higher, following American Heart Association (AHA) or American Red Cross guidelines.

$25.00 - $29.38 hourly

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. Alta Med is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Alta Med Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Alta Med Health Service Corp.

is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

In Person

As the nations largest Federally Qualified Health Center (FQHC), Alta Med is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At Alta Med, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients.

Alta Med Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation.

We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.

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