Bilingual HR Generalist – Workers’ Compensation & Benefits

Bilingual HR Generalist

We are seeking an experienced Bilingual HR Generalist with a strong background in workers' compensation, benefits administration, and employee support. This is a fully onsite position in South Gate, CA, supporting a workforce that includes a large population of Spanish-speaking employees.

The ideal candidate will be comfortable serving as a hands-on HR resource for employees while independently managing workers' compensation claims, benefits administration, HR documentation, and day-to-day employee questions. Candidates must be bilingual in English and Spanish and have hands-on Paycom experience.

Workers' Compensation

• Manage and coordinate workers' compensation claims from initial injury reporting through claim resolution
• Prepare and maintain injury reports, claim documentation, and related HR records
• Communicate with employees, supervisors, insurance carriers, claims administrators, and medical providers
• Monitor open claims and follow up regarding claim status, work restrictions, return-to-work dates, and required documentation
• Coordinate modified-duty assignments and return-to-work processes
• Maintain accurate and confidential workers' compensation files and ensure timely reporting
• Assist with OSHA-related injury documentation, recordkeeping, and workplace safety reporting as applicable
• Track outstanding documentation and ensure appropriate follow-up on active claims

Benefits Administration

• Support the day-to-day administration of employee health and welfare benefits
• Assist employees with questions regarding medical, dental, vision, life insurance, and other benefit programs
• Process new enrollments, benefit changes, qualifying life events, and terminations
• Support annual open enrollment activities and employee communications
• Work with benefit carriers and vendors to resolve enrollment, eligibility, and coverage issues
• Maintain accurate employee benefits information and records within Paycom
• Educate employees regarding benefit options, eligibility requirements, and enrollment procedures
• Support COBRA and leave-related benefits coordination as applicable

General HR Support

• Serve as an accessible HR resource for employees, including a predominantly Spanish-speaking workforce
• Communicate HR policies, procedures, benefits information, and workplace injury processes in both English and Spanish
• Assist with onboarding, new-hire paperwork, employee records, and HR documentation
• Maintain confidential personnel files and ensure HR records are complete and accurate
• Respond to employee questions regarding policies, benefits, workplace injuries, and HR procedures
• Support employee relations matters and communication between employees, management, and Human Resources
• Perform HRIS updates, data entry, reporting, and employee record maintenance within Paycom
• Assist with additional HR projects and administrative responsibilities as needed