Quality DIrector

Job Description

Position Summary:

The Director of Quality has full responsibility for the leadership, oversight, and execution of all final inspection and quality assurance activities. This role has oversight over dimensional inspection, final inspection, NDT (UT/MAG), quality engineers, certification clerks, MRB technicians, and quality assurance representatives. The Director is responsible for managing product flow through inspection, ensuring alignment with production plans, correlating internal and external inspection data, controlling cost, and improving throughput while maintaining compliance with customer, regulatory, and industry quality requirements.

This position involves access to information subject to U.S. government flow-down dissemination control NOFORN (Not Releasable to Foreign Nationals). As a result, U.S. citizenship is required, and candidates must hold only U.S. citizenship (no dual citizenship or other nationalities permitted).

Primary

Duties & Responsibilities:

Other duties may be assigned. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of Company policies and procedures related to job safety, including safety rules and regulations. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable Company policies and procedures.

In the event of uncertainty or lack of knowledge of Company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

* Reviews customer documentation during RFQ and order execution to ensure all manufacturing, technical, and quality requirements are fully understood, documented, and achievable.

* Identifies applicable industrial standards to confirm organizational capability and compliance with customer specifications.

* Proactively identifies risks, hidden quality costs, or inspection requirements (fixturing, tooling, testing, surveillance, NDE criteria) and recommends cost‑effective compliance strategies.

* Creates, reviews, and approves order‑specific Inspection & Test Plans (ITPs) and Quality Plans; obtains and maintains customer approval where required.

* Negotiates and establishes effective customer surveillance and third‑party inspection strategies, serving as or managing the primary external inspection interface.

* Reviews and approves final material certifications for accuracy and compliance prior to shipment; coordinates required customer release.

* Drives reduction of operational delays related to approval of ITPs, QA Plans, waivers, submissions, and customer approvals.

* Serves as the primary contact for customer quality inquiries, concerns, and representative interactions.

* Directs internal audit activities to ensure QMS compliance, identifies process improvements, and recommends corrective and preventive actions.

* Partners with documentation and quality systems teams to improve data flow, documentation efficiency, and reporting accuracy.

* Oversees adherence to applicable industry standards (AS9100, ISO, API, ASME, etc.) and manages inspection and data collection systems.

* Audits and continuously improves both internal processes and third‑party inspection services supporting plant operations.

Supervisory Responsibilities:

Provides leadership and direction to quality management personnel, inspection teams, engineers, technicians, and external service providers. Responsible for planning, staffing, performance management, training, and development of quality team members in accordance with company policies and applicable regulations.

Required Skills:

* Self‑starter with a proven record of using statistical analysis to drive quality improvements and business results.

* Strong leadership, communication, and interpersonal skills across all organizational levels.

* Experience working in highly regulated manufacturing environments.

* Proven change agent with experience impacting cost, throughput, and quality performance.

* Advanced knowledge and application of quality tools and methodologies, including:

* Cost of…