Substitute Receptionist

Substitute Receptionist – South Hadley Senior Center

The Town of South Hadley is seeking friendly, positive individuals to join the Senior Center’s team as substitute Receptionists. Substitute coverage will be provided as needed, including planned multi‑day assignments or short‑notice shifts. The receptionist serves as a welcoming ambassador, assisting participants with information, registration, and various programs.

• Opens and/or closes the Front Desk and Senior Center.
• Provides a pleasant, welcoming, and professional greeting to all arriving individuals, handles walk‑in visitors, phone calls, emails, and directs inquiries to appropriate staff.
• Checks‑in and registers members for activities and programs and accepts payment for applicable fees; monitors sign‑ups for the lunch program and documents attendance.
• Updates appointment sign‑up spreadsheets with current and future calendar dates.
• Follows health, safety, and emergency procedures.
• Performs other related duties as required.

• High school diploma or GED.
• At least one year of related work experience.
• Ability to satisfactorily pass a CORI check.
• Current CPR/AED and First Aid certification or ability to obtain soon after hire.
• Knowledge of computer and software skills and ability to learn and work with new software.
• Ability to move up to 20 lbs.
• Strong commitment to public service and older adults, and to fostering diversity, equity, and inclusion in all aspects of work.

This is a substitute, variable‑hour position with no minimum guaranteed hours. Compensation ranges from $17.01 to $20.74 per hour based on qualifications. Typical shifts mirror current Receptionist hours:
Monday‑Friday, 8:00 am–12:00 pm or 12:30 pm–4:30 pm.