Lead Assistant Golf Professional

Overview

POSITION DESCRIPTION SUMMARY

The Assistant Golf Professional supports the Head Golf Professional in the day‑to‑day management of golf operations. All duties must be performed with a strong commitment to exceptional customer service, member satisfaction, and the promotion of the game of golf.

• Promote the golf club and maintain a high level of professionalism and service.
• Maintain all golf facilities in a clean, safe, and organized manner.
• Manage the club's handicap system.
• Order, stock, price, and display golf merchandise.
• Welcome guests, provide outstanding service, respond to inquiries, and resolve issues.
• Manage opening, closing, and security procedures for the golf facility.
• Maintain current knowledge of golf course operations and setup.
• Play the golf course regularly to maintain proficiency and understand conditions.
• Schedule and conduct golf tournaments; manage tee times and course flow.
• Oversee golf shop activities in the absence of the Head Professional.
• Assist with interviewing and onboarding seasonal staff.
• Train employees on departmental policies and procedures.
• Supervise golf operations staff to support high performance standards.
• Coordinate and conduct group golf events.
• Manage the tee sheet and communicate daily play rules and conditions.
• Assist in budgeting, purchasing, and recommending operational improvements.
• Maintain a positive, professional demeanor at all times.
• Provide exceptional customer service to all members, guests, and colleagues.

• Must be able to work a flexible schedule including days, evenings, weekends, and holidays based on business needs.
• Work environment includes indoor spaces (with A/C) and outdoor conditions.
• Use of standard office equipment: computers, printers, copiers, laminators, shredders, Microsoft Office Suite.
• Use of golf operations equipment: golf carts, POS system, GPS units, ball pickers.
• Physical requirements include standing, sitting, bending, stretching, pulling, and lifting up to 50 lbs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree preferred.
• Minimum of three years’ experience as a golf professional preferred.
• Excellent verbal and written communication skills required.
• Competency with Microsoft Outlook, Word, and Excel.
• Demonstrated leadership ability.
• Strong attention to detail and commitment to quality.

• Valid Driver’s License.
• PGA Membership in good standing (or actively pursuing PGA membership) preferred.

Reports directly to:
Head Golf Professional

This is a seasonal position, typically operating 30–33 weeks per year.

In accordance with Massachusetts pay transparency requirements, the compensation for this role is:

• Base Pay: $22.00–$26.00 / hour, depending on experience and qualifications.

• Tip and Gratuities
• Lesson Revenue Share
• Junior Camp Program Revenue Share

(All supplemental earnings are directly tied to service delivered and may vary.)

• Meals provided while on duty
• Full playing privileges in accordance with club policies

All compensation is paid in accordance with applicable federal and Massachusetts wage and hour laws.

The club is an Equal Opportunity Employer.

We do not discriminate on the basis of race, color, religion, national origin, ancestry, sex, gender identity or expression, sexual orientation, age, disability, genetic information, veteran status, or any other category protected by applicable law.