PTOC Lyons Lift Driver

PTOC Lyons Lift Driver

Part Time On-Call Driver for Lyons Lift, Mount Holyoke's on-campus accessible ride program

The Lyons Lift program at Mount Holyoke College is looking for a part time on-call employee to join our team at Public Safety and Services. Lyons Lift Drivers operate our wheelchair accessible van to support individuals with permanent or temporary mobility limitations with rides on campus, ensuring them safe and friendly access to classes, dining, and other campus locations, as well as the Village Commons.

In this role, you would be asked to work coverage shifts as needed and for special events.

• Ensure the safe transportation of individuals on route
• Assist individuals entering and exiting the vehicle as needed
• Provide curb-to-curb service in a professional, safe, and courteous manner
• Conduct and document vehicle safety checks before each shift
• Manage scheduling with passengers during shifts
• Report and record all incidents to Public Safety Dispatch and document for the Lyons Lift Supervisor.
• Maintain confidentiality and professionalism
• Keep vehicle clean and free of trash
• Record daily ridership records
• Communicate with the direct supervisor any issues or concerns

• You must be a fleet-certified driver or able to become certified
• Valid driver's license (any state) and satisfactory driving record (no violations within the last year)
• Ability to work in a fast-paced environment. Call volume can be very high before and after classes, as well as during bad weather
• Ability to assist individuals in and out of vehicles
• Excellent interpersonal skills, pleasant and friendly demeanor
• Ability to communicate effectively with riders and supervisors
• Demonstrated ability to work independently
• Must be available to attend all meetings and training sessions
• Satisfactory criminal background check and drug/alcohol screen may be required
• All drivers and riders must wear seat belts. No cell phone usage or any other distractions while driving
• Safety check of the vehicle before and after each shift.
• Ability to safely refuel the vehicle at MHC pump