Bilingual Assistant Sales Lead

POSITION TITLE: Assistant Sales Lead

RESPONSIBILITY: This position works alongside the Sales Manager to act as a liaison, oversee sales/customer service rep staff. Contributes to the overall company success by ensuring sales goals are met.

DEPARTMENT: Sales Department

REPORTS TO: Sales Manager

HOURS/

SCHEDULE:

Full-Time, Monday – Friday 9:00 AM-5:00 PM;
Sunday – Occasionally

DRESS CODE: Business Casual Attire

PAY RATE: $23.00 – $28.00 per hour

• Responsible for setting the example for customer engagement that exceeds industry standards
• Conduct training, coaching, developing and motivating sales/customer service reps to achieve maximum sales productivity
• Assist Sales Manager with leading the sales team and serve as the expert on company culture, sales operations and policies and procedures
• Create and implement strategic sales plans
• Recover customers, build and maintain client relationships
• Assist sales staff when handling customer complaints, provide appropriate solutions and alternatives within time limits to improve customer satisfaction
• Attend outside customer meetings with sales/customer service reps
• Assist Sales Manager with sales presentations
• Establish individual and annual sales goals for team members
• Provide periodic reports
• Stay updated on industry trends and market conditions to identify new business opportunities
• Collaborate across departments to ensure smooth coordination and drive overall business success
• Other functions and tasks as assigned by your manager

High School Diploma

• Strong leadership qualities
• Strong delegation skills and strategic thinking
• Minimum of 4 years sales experience with at least 2 years of sales management experience
• Ability to coach and supervise staff, including but not limited to organizing, delegating, training and motivating sales team
• Proficient in Microsoft Office 365, particularly Excel, Word, and Email
• Bilingual – English and Spanish (must)
• Exhibit good decision making, problem solving, demonstrate great communication, organizational skills and detail‑oriented
• Strong phone contact handling skills and active listening
• Ability to travel out of state

Ability to sit for prolonged periods of time