Staff Assistant II

Staff Assistant II

The Staff Assistant II provides administrative and operational support for the department and serves as a primary point of contact for patrons, visitors, and clients. Incumbents in the Staff Assistant II position perform a variety of administrative support and customer service duties requiring knowledge of departmental operations, administrative systems, and software platforms. This position supports multiple staff members and assists with day-to-day office and operational functions.

Typical Functions

• Serves as the primary on-site, in-person contact for patrons, visitors, and clients by providing information, answering questions, and assisting with requests.
• Performs office duties including answering phones, directing calls to appropriate parties, responding to emails, data entry, filing, appointment coordination, and other general administrative duties as assigned.
• Provides administrative support to departmental staff through various operational and special projects, including but not limited to purchasing support, inventory management, record keeping, reporting, and data tracking.
• Coordinates and manages operational software platforms and tools including Paciolan, Clover, Pay Pal, Jotform, Canva, and other department systems as needed.
• Assists with payment processing, registrations, customer transactions, and reconciliation support through approved departmental systems.
• Creates, updates, and maintains forms, templates, communications, graphics, and other digital materials to support departmental operations and programs.
• Assists with maintaining organized records, databases, files, and documentation to ensure operational accuracy and efficiency.
• Coordinates communication between staff, patrons, vendors, and external partners regarding departmental operations and services.
• Maintains office and operational supplies and assists with purchasing and inventory tracking.
• May assist with website updates, marketing materials, event support, and departmental outreach efforts.
• Performs miscellaneous job-related duties as assigned.

Minimum Qualifications

• Two years of experience in an office setting or an associate degree is required; or an equivalent combination of education and experience.

Preferred Qualifications

• Experience working in a customer service or public-facing environment.
• Experience with platforms such as Paciolan, Clover, Pay Pal, Jotform, and Canva.
• Experience with administrative support, purchasing, inventory management, or event operations.
• Familiarity with university or organizational administrative processes.

Knowledge, Skills, and Abilities

• Skilled with computers and related software programs.
• Skilled with basic office equipment, including printers, copiers, and telephone systems.
• Good organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to provide excellent customer service in a fast-paced, public-facing environment.
• Ability to handle sensitive and confidential business data and personal information.
• Ability to work independently and manage multiple projects simultaneously.
• Knowledge of administrative and office support procedures.
• Ability to learn and manage multiple operational software systems and platforms.
• Attention to detail and accuracy in record keeping and data management.

Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"

** Document size may not exceed 10 MB.**

$45,000

Work is primarily performed in an office and customer-facing environment. May require occasional evening or weekend work depending on departmental operations and events. May involve standing for extended periods and lifting light materials or supplies.

The Utah State University Bastian Agricultural Center (formerly known as the Salt Lake County Equestrian Center) is on 120-acres located at 2100 W 11400 S, South Jordan, UT in the Salt Lake valley. The Bastian Agricultural Center is committed to honoring and preserving agriculture in Utah and serving the citizens of the state. The center features an 85,000-square-foot arena and event center and hosts a variety of events including concerts, rodeos, sports tournaments and trade shows.

Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges.

Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person at…