Jr Banking Ops Support (Max $21​/hr W2

Responsibilities

• -Respond to and coordinate with clients/business areas in regarding returned mail inquiries
• -Respond to internal and external inquiries and ensure maintenance of SLAs
• -Work with clients or internal stakeholders as information is required or requested
• -Support the reconciling of unclaimed assets as needed
• -Work on assigned projects on an as-needed basis to support Escheatment Operations
• -Identify and escalation potential process anomalies to management in a timely manner

• -Demonstrated experience identifying and addressing client needs: actively participating in discussions and meetings
• -Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues.
• -Ability to effectively present information and respond to questions from business areas, managers and clients.
• -Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients.
• -Project management capabilities.
• -Strong critical thinking, organizational, and problem-solving skills.
• -Considerable technical skills, large data management processing, and MS Excel experience.

All your information will be kept confidential according to EEO guidelines.