Bilingual Receptionist; Spanish & English

Overview

Freedom Integrated Medicine is seeking a bilingual (English/Spanish) professional, organized, and patient-focused Front Desk Receptionist to be the first point of contact for our practice. This individual plays a critical role in delivering an exceptional patient experience.

The ideal candidate is warm, confident, highly organized, and able to multitask in a fast-paced medical environment. They must be comfortable answering phones, managing patient records, collecting payments, and maintaining a smooth front office workflow.

Please email me a 30-60 second video introducing yourself and why you are a good candidate for this job. Email me at and make the subject line "New Applicant Video"

• Greet patients warmly and professionally upon arrival
• Check patients in and out efficiently
• Maintain a clean, organized, and welcoming front desk area
• Create a positive first impression for every patient and guest
• Answer incoming phone calls promptly and professionally
• Schedule new patient consultations and follow-up appointments
• Respond to patient inquiries clearly and confidently
• Route calls appropriately to providers or case managers
• Confirm appointments via phone, text, or email
• Manage multiple tasks simultaneously without sacrificing accuracy
• Coordinate scheduling with providers and case managers
• Assist with maintaining patient flow throughout the day
• Support team members during busy periods

• Fluent in English and Spanish
• Strong phone communication skills
• Comfortable handling financial transactions
• Excellent organizational and multitasking abilities
• Professional appearance and demeanor
• Strong attention to detail
• Ability to remain calm under pressure
• Basic computer proficiency (EHR experience a plus)

Job includes paid holidays, PTO, and Bonus structure