Associate Manager, Hardware Test Engineering

Associate Manager, Hardware Test Engineering

Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more.

We believe everyone is born creative. We're a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things.

At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day.

So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here's the remarkable truth:
When we all make together, we make all things possible.

Let's make.

Cricut is seeking to hire an experienced and hands-on Associate Manager, HW Test Engineering to join our Hardware Quality Engineering team. This is a player-coach role responsible for both directly contributing to hardware test strategy, test planning, execution, troubleshooting, and data analysis, while also providing day-to-day leadership for a small team of Hardware Test Engineers and Hardware QA Testers.

You will be responsible for helping formulate test strategies, developing and executing test plans for new and existing products based on product requirements, engineering specifications, and potential customer use cases. This role will supervise and mentor team members, support test execution, review results and documentation, drive root-cause analysis, and communicate product quality risks to cross-functional teams throughout the product development lifecycle.

Job Responsibilities:

• Lead, coach, and support a small hardware quality test team, likely including one Hardware Test Engineer and multiple Hardware QA Testers
• Serve as a hands-on technical contributor by developing, executing, and reviewing hardware test plans for new and existing products
• Assign and prioritize daily test activities, lab work, data collection, troubleshooting, and reporting across the team
• Train, mentor, and provide technical guidance to engineers, testers, technicians, and lab personnel
• Review test data, defect findings, failure analysis, and documentation to ensure accuracy, consistency, and completeness
• Analyze materials and data, conduct tests, troubleshoot issues, monitor performance, and ensure quality control during product development stages
• Develop and improve methods of testing, including repeatable test procedures, fixtures, jigs, and data collection processes
• Develop test plans for thermal, humidity, vibration, shock, drop/tumble, HALT/HASS, accelerated aging, durability, reliability, and other product qualification testing
• Conduct and lead root-cause analysis through Eight Disciplines (8D), fishbone analysis, 5-Why, or similar methods to drive corrective and preventive actions
• Utilize quality engineering tools and techniques such as gage R&R, SPC, DOE, Cp/Cpk, correlation analysis, and design for reliability to improve product quality and reliability
• Communicate and present defect, failure, risk, and opportunity data to cross-functional teams
• Collaborate with Engineering, Product, Manufacturing, Supplier Quality, Operations, and Contract Manufacturing teams to validate designs, manufacturing lines, and product readiness
• Analyze and recommend product readiness at EVT, DVT, MPQ, MP, and other development gates
• Support Product Risk Analysis activities, including DFMEA, PFMEA, NUDD, Lessons Learned, and high-risk item tracking prior to validating final designs
• Support QA concerns in meetings with cross-functional and project teams
• Maintain test equipment, lab organization, inventories, test…