Public Safety Telecommunicator (Office Automation

About the Position:

Serve as a Public Safety Telecommunicator dispatching Fire, Emergency Medical Service (EMS), and Law Enforcement (LE) responders for USAG Dugway, Directorate of Emergency Services, Police/PM Division on Dugway Proving Grounds, UT.

US Citizens. In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience;

if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Typing Proficiency

Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.

• Specialized
  
  Experience:
  
  One year of specialized experience which includes:
  • Operating computer systems to accomplish assigned duties.
  • Communicating with callers to determine nature of calls.
  • Utilizing communication equipment to apply appropriate responses to calls.
• Education:
  
  Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university, with studies in a field related to this position, such as Emergency Management or Crisis & Disaster Management. (
  
  Note:
  
  You must attach a copy of your transcripts.)
• Combination of
  
  Education and Experience:
  
  A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

• Specialized
  
  Experience:
  
  One year of specialized experience which includes:
  • Processing phones calls such as: non-emergency and emergency calls;
  • Operating dispatching equipment while communicating with callers;
  • Monitoring alarms to initiate appropriate responses.

• Specialized
  
  Experience:
  
  One year of specialized experience which includes:
  • Answering emergency and/or non-emergency calls for police, fire, or ambulance assistance;
  • Dispatching emergency personnel as needed in accordance with priority level procedures;
  • Operating communications software to perform dispatching duties such as: log calls, prepare reports of activities, and assist with medical dispatching until appropriate emergency units arrive.