Nursing Supervisor - Care Navigation Services

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission.

EO/AA

This position is responsible for the delivery of patient care that promotes safety and well‑being of all patients throughout the organization. Plans, directs, coordinates and evaluates all intradepartmental and interdepartmental activities. The incumbent is responsible for all on‑site administrative decisions in the absence of the administrative team. Seeks input from the administrator‑on‑call and other members of the management team as indicated.

The incumbent participates in the development, implementation, and revision of hospital policies and procedures. This position supervises employees or processes by coordinating and overseeing work assignments. This individual participates in the interview process as well as assesses, develops and provides training for new and existing employees. This position has the authority to determine appropriate training needs and initiate disciplinary action.

This position may be required to provide direct patient care as needed by area of assignment. This position may be required to access and administer medications within their scope of practice and according to State Law.

Corporate Overview:
The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

• Coordinates the work of an area in the department in mission, vision, and values.
• Drives the operation in alignment of goals and strategy of the department.
• Schedules labor and equipment.
• May manage the hiring, orienting and development of staff.
• May conduct employee evaluations, coaching, and disciplinary processes to align employee performance and behaviors.
• Drives operations in alignment with policies and procedures.
• Responsible for the training and education of staff, including annual compliance and licensing or certification.
• Accountable for the accurate reporting of time and attendance of direct reports.
• At the discretion of department operational and patient care needs, this position is required to work rotating schedules, which may include variable hours, weekends, nights, and holidays to meet the staffing and patient care demands of a 24/7 complex health system. Regular, reliable, and punctual attendance during assigned shifts is considered an essential function of the role.

• Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
• Ability to perform the essential functions of the job as outlined above.
• Demonstrated organizational, human relations and effective communication skills.
• Ability to resolve staff and scheduling conflicts in order to meet department goals and needs.
• Ability to orchestrate multiple tasks simultaneously.
• The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

• Two years of nursing experience.

• Bachelor's of Science in Nursing.

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
• Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi‑state) license if residency is not being changed to Utah.

Additional license requirements as…