Production Support Analyst/SRE Reliability engineer
Job in
South Jordan, Salt Lake County, Utah, 84095, USA
Listed on 2026-06-01
Listing for:
Veterans Sourcing Group
Contract
position Listed on 2026-06-01
Job specializations:
-
IT/Tech
IT Support, SRE/Site Reliability, Cloud Computing, Systems Engineer
Job Description & How to Apply Below
Production Support Analyst / SRE Reliability engineer
Location:
South Jordan, UT (Hybrid)
12 months Contract-to-Hire |
Pay rate: $53/hr W2
Interview Process:
- 1st Round:
Zoom - 2nd Round:
Onsite
Experience & Education:
- 2–5 years of relevant experience
- Bachelor's Degree required
Shifts:
- Morning: 8:00 AM – 5:00 PM
- Evening: 12:30 PM – 8:00 AM
- Weekend:
On-call (Remote)
- Monitor and support production systems across OS, applications, and network
- Troubleshoot incidents, perform root cause analysis, and resolve live issues
- Collaborate with Dev teams to reduce recurring issues and improve system reliability
- Automate repetitive tasks using Python/scripting
- Maintain SOPs and support operational readiness activities
- Participate in on-call rotation and critical event support
- Strong hands-on experience with Linux/Unix (OS-level troubleshooting)
- Production support experience (incident management, debugging live systems)
- Python scripting (automation-focused, not development-heavy)
- SQL knowledge
- Experience with Service Now (ticketing)
- Understanding of ITIL principles
- Excellent communication skills
- Exposure to Java, Go, C++, Scala
- Monitoring tools (Grafana, Splunk, Dynatrace, etc.)
- Cloud experience
- Snowflake knowledge
- CI/CD, Kafka, Docker, or distributed systems exposure
- Awareness of SRE concepts or Agentic AI
This role supports Production Support / SRE (Reliability Engineering) functions—focused on system stability, incident resolution, automation, and improving platform reliability in a large-scale Linux environment.
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