Senior Manager, Legal Operations

Company Description

Cricut empowers people to make and personalize almost anything-from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessible for everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations-one project at a time.

Let's make.

Job Description

Cricut is a fast-growing technology company, and our Global Legal Operations team plays a critical role in enabling the business to move quickly, thoughtfully, and compliantly. As the company expands into new products, markets, and operational complexity, our teams rely on integrated, practical contract and procurement guidance embedded into everyday decision-making.

We are seeking a Head of Legal Operations to serve as the operational leader and connector between Legal and the broader business. This role supports a broad range of responsibilities requiring strong judgment, organization, collaboration, and integrity. You will oversee contract workflows, procurement and vendor processes, legal spend coordination, and legal systems, while leading and developing a high-performing Legal Operations team.

This role reports to the VP, Associate General Counsel and manages a team of Legal Ops Specialists, Legal Ops Analysts, and Contract Managers across both in-office and international (remote) locations.

Position Overview

The Head of Legal Operations serves as the strategic and operational leader of Cricut's Legal Operations function, translating legal and business strategy into scalable execution. Reporting to our VP, Legal - Associate General Counsel, this role drives high-level initiative and day-to-day execution with direct accountability for building and developing a global Legal Operations team responsible for contract management, vendor management, procurement operations, and privacy operations across the company.

Contract, Procurement & Vendor Operations (Team Execution)

The Legal Operations team is responsible for the day-to-day execution of Cricut's global contract management, procurement requisition process, privacy operation, and vendor management/due diligence activities. The team provides frontline, company-wide global operational support to ensure vendors, contracts, and risk are managed accurately, efficiently, and in compliance with established processes and systems as well as applicable law.

This role requires a leader who excels as both a people manager and a high-output individual contributor. In addition to providing strategic leadership, prioritization, and continuous improvement oversight, the Head of Legal Operations is expected to remain closely connected to day-to-day operations-serving as backup support for Contract Managers and personally handling high-stakes deals that require senior-level attention or complex cross-functional alignment.

By maintaining deep, hands-on fluency with contract workflows, redlining, negotiation dynamics, and operational tools, this leader is better positioned to support the team, remove obstacles, design scalable processes, and drive meaningful enhancements-while enabling consistent, high-quality service delivery at scale.

What You'll Own:

Contract Management

* Organize, maintain, and administer contract records within the company's document repository and Contract Lifecycle Management (CLM) system, including accurate metadata application

* Coordinate contract execution using the company's approved electronic signature platform

* Generate standard and ad hoc contract reports for contract sponsors, including recurring monthly tracking reports

* Monitor contract milestones such as expirations, auto-renewals, and notice periods, and follow up with stakeholders as needed

* Draft routine contract amendments using approved company templates and playbooks

* Provide frontline CLM support to cross-functional business partners, including intake guidance, status updates, and basic troubleshooting

Procurement & Vendor Management

* Initiate, submit, and track Purchase Order (PO) requests within the company's procurement system

* Serve as a primary point of contact for routine PO status, balance, and process inquiries

* Support vendor onboarding and due diligence activities in coordination with Legal, Finance, Procurement, Privacy, and Compliance teams

* Provide additional procurement and vendor-related operational support aligned with evolving business and team needs

Strategic Planning & Business Insight

* Align people, processes, technology, and legal service delivery models-including contract lifecycle management, project management, and procurement management-with departmental priorities and enterprise goals

* Act as the operational leader for Legal Operations initiatives, translating strategy into operating plans, milestones, success metrics, and governance frameworks

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