IT Specialist Salt Lake , Utah

Department: Operations — IT

Reports to: VP, Production & CIO or System Administrator

Schedule / Shift: Monday — Friday; EST Day Hours; 37.5 hours per week

About Us At Allyant, we firmly believe that every organization’s journey toward equitable access should be straightforward and painless. Gone are the days of worrying about compliance, feeling stressed, or uncertain about accessibility. We have crafted accessibility services and software solutions that cover the entire spectrum, including print and digital document remediation services, document remediation software, and digital accessibility.

Our innovative products and services empower organizations of any size, industry, or location to deliver compliant and accessible communications. We are dedicated to helping our clients support people with disabilities and ensuring that information is accessible to everyone, regardless of their circumstances.

That’s why some of the world’s most prominent organizations, spanning Financial Services, Government, Healthcare, Education, and more, entrust Allyant’s solutions to create, assess, remediate, produce, and track compliant communications efficiently and cost-effectively.

This position is responsible for all aspects of network administration support including servers, desktop systems, hardware/software and office systems. In addition, the role will involve using your knowledge of various information security technologies to provide technical security advice, and influence design, policy and strategy.

• Network administration and preventive maintenance (including firewalls, servers, backup, security management, user account management, e-mail accounts and server configuration, internet access, office systems and applications support).
• Monitoring IT network to ensure availability to all users.
• Follow security trends and stay abreast of technology changes.
• Roll out hardware and software to ensure optimal deployment of resources.
• Assists with technology planning through ongoing research.
• Align IT risk management within IT productivity objectives.
• Performs technology needs analysis.
• Knowledge of MS365 environment, Outlook, SharePoint, and One Drive.

Note:
This job description is not intended to be all inclusive. Other duties may be required to meet the ongoing needs of the organization.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education or solid knowledge of computer networking
• At least 2 years experience managing and monitoring IT networks/security, server administration, operating systems and/or hardware
• 2 years experience handing mid-large size organization IT support to include Microsoft 365, Windows Operating System, Windows Server, Active Directory, SCCM is preferred. This also includes configuration/security/manufacturer updates which is strongly desired.

• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

• Writing — Communicating effectively in writing as appropriate for the needs of the audience.

• Possesses influencing skills as well as the ability to present complex situations in a clear and simple way.

• Speaking — Talking to others to convey information effectively.

• Excellent oral and written communication skills in English.

• Other languages are an asset.

• Experience with Microsoft 365 (Exchange Online, Teams, One Drive, SharePoint) both in deployment and administration
• Experience with the following:
  Windows 10/11, Windows Server, Active Directory, SCCM, patch management.
• Working knowledge of WAN/LAN/WIFI technology, Windows scripting/logging/auditing, encryption.
• Linux experience a plus.

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