SAP Business System Analyst

Job Description

We are seeking a highly motivated and experienced SAP SD & Finance Business Systems Analyst to join our IT Applications team. This hybrid role requires strong business process knowledge and systems expertise in Sales & Distribution (SD) and Finance (FI/CO) to support Order to Cash (O2C) and Procure to Pay (P2P) business processes. You will work closely with cross‑functional business and IT teams to understand requirements, design scalable solutions, provide ongoing support, and ensure seamless integration across our SAP S/4

HANA Private Cloud and a diverse application ecosystem.

What You’ll Do

• Act as a functional expert for SAP Sales & Distribution (SD) and Finance (FI/CO) modules, particularly in the context of Order to Cash and Procure to Pay processes.
• Collaborate with business stakeholders across Sales, Finance, Operations, and Customer Support to understand requirements and translate them into effective system solutions.
• Lead the design and implementation of sustainable and scalable solutions using SAP S/4
  
  HANA and integrated applications, including Zendesk, Salesforce Commerce Cloud, Model‑N, Vistex, Zuora Rev Pro, E2
  
  Open, and others.
• Document business process flows, functional specifications, and configuration documents.
• Analyze and troubleshoot system issues; provide production support, including incident resolution, root cause analysis, and change management.
• Configure SAP modules and partner with developers on customizations, including RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows).
• Participate in system upgrades, testing, training, cutover planning, and post‑go‑live support.
• Promote IT best practices and ensure solutions align with compliance (e.g., SOX) and governance standards.
• Provide guidance to business teams on SAP capabilities and best usage of system features to optimize performance and user experience.

• Strong hands‑on functional expertise in SAP SD and FI/CO modules, preferably in SAP S/4
  
  HANA (Private Cloud).
• Sound understanding of core business processes, especially Order to Cash (pricing, invoicing, delivery, credit management) and Procure to Pay (vendor payments, GL/AP integration).
• Strong business acumen and ability to act as a bridge between business users and technical teams.
• Proven experience in business process definition, solution design, documentation, and training.
• Working knowledge of integration with third‑party systems such as Salesforce, Vistex, Model‑N, E2
  
  Open, Zuora Rev Pro, or other cloud‑based SaaS applications.
• Experience in creating functional specifications and working with ABAP and technical teams on custom developments.
• Proficient with data analysis tools such as Excel, SQL, or SAP analytics tools.
• Strong verbal and written communication, stakeholder engagement, and presentation skills.
• Ability to manage competing priorities, work independently, and thrive in a dynamic, fast‑paced environment.

Preferred Qualifications

• Experience with SAP S/4
  
  HANA implementations or upgrades.
• Familiarity with Revenue Recognition (e.g., Zuora Rev Pro or SAP RAR) and Consolidation tools (e.g., One Stream, Adaptive Insights).
• Experience working in a multi‑system ecosystem, integrating SAP with multiple third‑party platforms.
• Understanding of compliance frameworks like SOX, GDPR, and IT governance practices.

Education & Experience

• Bachelor’s Degree in Information Systems, Finance, Accounting, Engineering, or a related field.
• Minimum 15+ years of experience in a business systems analyst or functional consultant role supporting SAP SD and/or FI/CO.
• Experience with at least 1 full‑cycle SAP S/4
  
  HANA implementation or upgrade is highly desirable.
• Certification in SAP SD or FI/CO is a plus.

At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You’ll also receive exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented, creative, and curious minds out there.

• This position is eligible for relocation assistance.

Cricut is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E‑Verify.