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XIT Service Desk Agent - Fast
Job in
South Jordan, Salt Lake County, Utah, 84095, USA
Listed on 2026-07-22
Listing for:
Russell Tobin
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The IT Service Desk Agent role at Russell Tobin in Utah is the first point of contact for end users seeking IT support through phone and live chat in a fast-paced 24x7x365 environment. This position emphasizes exceptional customer service, accurate ticket documentation, and efficient issue resolution to maximize first-contact resolution.
Candidates should show strong troubleshooting, multitasking, knowledge-base proficiency, and a commitment to continuous improvement and teamwork in a dynamic IT
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