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Global Orchestrator — Off
Job in
South Jordan, Salt Lake County, Utah, 84095, USA
Listed on 2026-07-27
Listing for:
Segment (Twilio)
Part Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Pure Storage in Utah is seeking a Customer Services Specialist to be the first contact for our Technical Support team, directing inbound inquiries and routing to engineers to ensure rapid resolution and world-class assistance.
You will manage ticket life cycles, provide proactive status updates, monitor service health, and escalate aging issues to leadership to meet SLAs. You will work with Support Engineers and Managers to keep customers informed.
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