Director, Technology Project Manager

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Founded in 1997, Merrick Bank is an FDIC®-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of Card Works Financial Group, Merrick Bank serves roughly five million card members and more than 100,000 merchant customers nationwide.

We provide credit cards, recreational loans, deposit accounts, merchant services and bank sponsor ships to consumers and businesses. As a leader in non-prime lending and merchant acquiring, we combine innovative technology with data-driven insights to help underserved consumers build and strengthen credit while delivering integrated, scalable payment solutions for businesses. Merrick Bank ranks among the top 20 FDIC®-insured credit card issuers in the U.S. and among the top 15 merchant acquirers by transaction volume.

The Director Technology Project Manager is responsible for leading the successful delivery of large-scale, complex technology initiatives within a Financial Services environment. This role will be responsible for driving strategic projects across the enterprise, managing cross-functional teams, facilitating Agile delivery practices, and ensuring successful execution of business-critical programs. The ideal candidate will possess deep expertise in project and program management, Agile/Scrum methodologies, Jira, Release Train Engineering (RTE), and stakeholder management at the executive level.

Lead multiple complex, high-visibility technology programs and projects from initiation through implementation and stabilization. Develop and manage integrated project plans, budgets, schedules, dependencies, risks, assumptions, and resource allocations. Drive delivery of strategic initiatives with significant organizational impact, ensuring alignment with business objectives and regulatory requirements. Manage competing priorities across multiple business units while maintaining focus on quality, scope, schedule, and budget.

Serve as a Release Train Engineer (RTE) or Agile Program Lead for large-scale Agile initiatives. Facilitate Program Increment (PI) Planning and execution, dependency management, and continuous improvement activities. Monitor and report Agile delivery metrics and drive corrective actions where necessary.

Partner with senior business and technology leaders to define program objectives, success criteria, and delivery strategies. Provide executive-level communications, status reporting, and portfolio updates. Facilitate decision-making, issue resolution, and risk mitigation across diverse stakeholder groups. Build strong relationships across business, operations, compliance, risk, infrastructure, development, and vendor organizations.

Establish and maintain project governance frameworks and reporting structures. Identify, assess, and proactively manage project risks, issues, dependencies, and constraints. Ensure adherence to enterprise project management standards, SDLC requirements, audit controls, and regulatory obligations. Support internal and external audits and compliance initiatives as required.

Coordinate technology implementations involving application development, infrastructure, cloud platforms, cybersecurity, data management, and vendor solutions. Engage cross-functional teams consisting of architects, developers, engineers, quality assurance resources, and third-party vendors. Drive change management, implementation readiness, and adoption activities.

• Bachelor’s degree in Information Technology, Computer Science, Business Finance or related field.
• 7-8 years of Project and Program Management experience leading large-scale technology initiatives.
• 2-3 years of experience in Financial Services, Banking, Credit Card Services, Fin Tech, or similar industries.
• Demonstrated success delivering complex enterprise technology programs
• Extensive experience with:
  Agile, Scrum, and SAFe methodologies
• Release Train Engineer (RTE) responsibilities
• Jira, Confluence, and Agile reporting tools
• Portfolio and Program Management
• Risk and Issue Management
• Vendor and Third-Party Management
• Executive Stakeholder…