Vice President of Operations

Overview

Nxt Property Management | Western States Lodging & Management

Lead a Growing Organization. Shape Strategy. Drive Performance. Nxt Property Management is seeking a dynamic, strategic, and results-oriented Senior Vice President of Operations to lead the overall operations of our growing organization.

This executive leadership role partners closely with the President of Nxt Property Management and the Chief Operating Officer of Western States Lodging & Management to establish strategic direction, strengthen operational performance, drive financial results, and support long-term organizational growth. As a key member of the executive leadership team, you will oversee company-wide operations including organizational strategy, operational execution, financial accountability, leadership development, client relationships, systems and infrastructure, and growth initiatives.

You will play a critical role in ensuring Nxt Property Management continues to scale effectively while preserving the culture, values, and service standards that define our success.

This position also serves as a visible ambassador for the organization, representing Nxt Property Management with clients, ownership groups, industry partners, community stakeholders, and professional organizations.

At Western States Lodging & Management and Nxt Property Management, we believe in creating consistently distinct and elevated experiences for our associates, customers, and business partners through our mission of Serving You Like Family. Our Personal Touch culture is guided by six core values:

• Be Loving
• Choose Wisely
• Perform Together
• Act Boldly
• Express Gratitude
• Mind the Store

We are committed to building an organization that prioritizes meaningful relationships, operational excellence, thoughtful growth, and long-term sustainability.

The Senior Vice President of Operations is responsible for enterprise operational strategy, execution, and organizational infrastructure across Nxt Property Management. Partnering closely with executive leadership, this role translates strategic vision into measurable business results by strengthening the systems, people, and processes that support sustainable growth. The Senior Vice President will ensure the organization operates with consistency, efficiency, accountability, and innovation while preserving the culture and Personal Touch that distinguish Nxt Property Management and Western States Lodging & Management.

This role is designed to create organizational leverage, allowing operational leaders throughout the company to focus on customer relationships, portfolio performance, and team leadership while the Senior Vice President drives enterprise-wide execution, scalability, and strategic alignment.

• Strategic & Executive Leadership — Partner with executive leadership to establish and execute organizational strategy; align operational priorities with long-term objectives and growth plans; drive enterprise-wide initiatives that strengthen performance, accountability, and scalability; serve as a trusted advisor to the President and executive leadership; represent the organization with clients, business partners, industry associations, and key stakeholders.
• Operational Leadership & Organizational Performance — Lead overall company operations and organizational execution; develop and implement systems, processes, and infrastructure to support sustainable growth; establish operational standards, performance expectations, and accountability measures; evaluate organizational effectiveness and identify opportunities to improve efficiency and results; ensure operational excellence while maintaining a culture-centered leadership approach.
• Growth, Scalability & Continuous Improvement — Support growth initiatives, acquisitions, transitions, and organizational expansion; lead operational integration related to growth; identify opportunities to improve scalability and sustainability; implement best practices and continuous improvement initiatives; promote innovation with operational discipline and financial accountability.
• Financial Leadership — Partner with finance and…