Associate Director, QC Technical Services

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

Responsible for the Investigations, Deviations, CAPAs, Change Control, and metrics for the Quality Control team. Responsible for coordinating and responding to all internal and external audit, QC training and for implementing and managing Quality Control process improvements in accordance with BMS policies, standards, procedures and Global cGMPs.

• Oversees, supervises, coordinates, and prioritizes daily activities of the Quality Control Compliance organization.
• Assures job objectives are met on a timely basis.
• Creates employee development plans, and oversight of functional area to assure adequate staffing.
• Coach and mentor subordinates in the areas of training, disciplinary action, problem solving, and professional growth.
• Ensures alignment with global Policies, Standards, SOPs, and Work practices associated with Deviations, Investigations, CAPAs, Change Control and Product Complaints.
• Develops and maintains QC Quality Metrics to monitor compliance.
• Collaborates with stakeholders to develop appropriate actions to resolve quality system issues.
• Responsible for developing, managing, onboarding requirements for new QC staff.
• Provide SME support during internal and health authority inspections of facility.
• Benchmark through industry associations, system vendors, etc. to ensure processes and systems are consistent with industry best practices.

• Must have expert cGMP, Quality, and in-depth risk management knowledge, particularly in cGMP Quality Systems.
• Must be able to interact with and influence cross functional departments.
• Must be able to effectively prepare reports with high level of precision, communicate data analysis to management and others within group with clarity and accuracy and provide guidance to others in technical interpretation of data.
• Previous experience developing an internal QC audit program.
• Demonstrated Quality leadership through a cross-functional partnership to monitor key performance indicators and mitigate unfavorable quality systems trends.
• Demonstrated excellence in written and verbal communication.
• Must be able to conceptualize broad impact of Quality systems on site or Quality initiatives and recognize broad Quality issues.
• Must have experience in root cause analysis and proven track of implementing corrective/preventative actions commensurate with level of Quality and Compliance Risk.
• Must be action-oriented, customer-focused and skilled in decision-making, building relationships, problem solving, conflict management, planning and organizing, resource allocation, and analytical thinking.
• Demonstrated proficiency with PC-based office computers and standard Microsoft Office applications.
• Requires minimal direction to complete tasks, knows how to get resources and information from established internal contacts; consults with manager for decisions outside established processes; manages experienced professional employees; authority to make daily decisions that impact team.

• University degree required.
• 7-10 years relevant cGMP Quality work experience and minimum 5 years of leadership experience. Higher education may be considered towards experience.

Summit West - NJ - US: $163,850 - $198,543. The starting compensation range(s) for this role are…