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SMB SaaS Account Manager — Retention & Growth
Job in
South Jordan, Salt Lake County, Utah, 84095, USA
Listed on 2026-07-27
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-27
Job specializations:
-
Sales
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Canopy in South Jordan, UT is hiring an Account Manager for SMB customers. The role blends proactive customer success with retention, renewal, and expansion strategies while supporting self-serve users.
You will address subscription questions, educate on Canopy’s value, and collaborate with Sales and Support to maximize account health. As a hybrid role, you will be in the South Jordan office on M, W, F, working with cross-functional teams to resolve issues and drive Net Revenue Retention.
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