Manager, Data Conversion

Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.

Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.

Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.

The Manager, Data Conversion leads a team of Data Conversion Specialists and Conversion Consultants , owning the full lifecycle of dealership data conversion within a SaaS environment. This includes requirements gathering, solution design, client acceptance, timeline creation, implementation, unit testing, tool validation, and template maintenance. This role is critical in transforming large volumes of complex data into our flagship SaaS product, ensuring accuracy, efficiency and scalability.

The Manager also partners closely with Research & Development to prioritize tool enhancements that improve conversion speed, contributing directly to customer satisfaction and product excellence.

• Lead the development and execution of data extraction transformation, andload (ETL) programs within a SaaS framework.
• Implement quality assurance processes to ensure data conversions meet customerrequirementsandreduce rework.
• Analyze and document competitiveDMS systems toaccelerateconversion capabilities and reduce turnaround time.
• Prioritizeandmaintainreusable conversion templates to support scalability.
• Collaborate withteam members todevelopC# scriptsfor data mapping and conversion optimization.
• Participate in agilesprint planning with Research & Development to automate and improve conversion tools
• Perform datavalidationandcorrectionsbyidentifyingerrors and applying structured remediation.
• Proactivelyidentifyand resolve issues and risks, escalating them as needed
• Ensure high levelsofclient satisfaction throughclear communication andresponsivefollowup.
• Use strong leadership and negotiation skills to drive successful implementationsacross internal and external stakeholders.
• Collect and analyze process data, customerfeedbackand team input toidentifycontinuous improvement opportunities.
• Coach, mentor, and collaboratively build associate development plans and conduct ongoing feedback sessions to ensure progress

Qualifications:

• 2-5yearsofrelevantexperience in data conversion or ETL processes, preferably in a SaaS or cloud-based environment.
• 2-3yearsofexperiencecodinginC# orsimilarscripting languages
• 1+years experience using MS Visual Studio Code or MS Visual Studio
• 1-3yearsofexperience managingor mentoring atechnicalteam
• Strong SQL and Excel skillsfor data manipulation and analysis
• Proven experience with data extraction and transformation in SaaS platforms
• Excellentcommunicationskillswith internal and external partners (vendors, customers, executives, etc.)
• Ability to work cross functionally with product,engineering and implementation teams.

Inclusion and Diversity at Lightspeed:

At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.

Equal Employment Opportunity Statement:

Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.

Applicants must be authorized to work in the U.S.