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Education Customer Success Manager: Retention & Growth
Job in
South Kingstown, Washington County, Rhode Island, 02789, USA
Listed on 2026-07-08
Listing for:
Cengage
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Cengage is seeking a Customer Success Consultant based in Rhode Island to build strong relationships with key accounts, ensuring they receive the support needed throughout their journey. The role focuses on account retention, project management, and data analysis to aid customer success.
The ideal candidate will have a Bachelor's degree and 3-5 years of relevant experience, strong MS Office and Excel skills, and the ability to implement effective customer retention strategies. Competitive salary range is offered as part of a comprehensive Total Rewards package.
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