AI Search Strategy & Customer Experience Lead
Listed on 2026-09-30
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IT/Tech
AI Business & Operations, AI Engineer (Applied/Software)
CVS Health Corporation is seeking a Manager of AEO & Agentic Customer Experience to shape and scale CVS Health's AI-powered search and agentic surfaces. You will partner with marketing, operations, and strategy to benchmark visibility, sentiment, and trust across agentic channels and to improve customer outcomes.
The role involves defining playbooks, dashboards, and an operating model to ensure discoverability, accuracy, and trusted information across healthcare and retail decision points,
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