Information Technology Analyst I/II
Job in
South Lake Tahoe, El Dorado County, California, 96153, USA
Listing for:
South Tahoe Public Utility District
Full Time
position
Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly
USD
60000.00
80000.00
YEAR
Job Description & How to Apply Below
Under the direction of the Information Technology Business Systems Analyst and/or Information Technology Manager performs a variety of specialized and technical duties to support all staff in their use of District technology solutions including but not limited to drafting and publishing documentation, training, supporting District owned or approved hardware and software including maintenance, configuration, and troubleshooting.
Supports the Information Technology Department in achieving the departmental and District-wide mission, goals, and values.Provides all District Staff with excellent customer service and technical support for all District technology solutions including but not limited to training, operation,installation, configuration, troubleshooting, and maintenance.Develops, prepares, and presents training materials, documentation, and procedures to assist employees in the use of District technology solutions.Administers the District’s hardware and software solutions while maintaining accurate records of inventory, configurations, and changes,Tracks, sources, purchases, configures, installs, maintains, and schedules replacement of District devices in accordance with technology replacement life cycles and maintains operating system image deployment software.Automates business processes and delivers scheduled dashboards using the District’s existing platforms, with audit trails, records retention compliance, and measurable efficiency gains.Prepares and submits regular status reports on all projects and service requests.Tracks all IT requests through the help desk system and provides prompt, frequent, professional, and courteous responses to all requests.Works with support vendors to resolve complex issues and facilitate repairs.Participates in processes to keep the I.T. Strategic Plan and I.T. policies current.Adheres to and enforces all stated District safety policies and procedures.IT Analyst II Functions
Ensures timely updates of District’s intranet and public web pages, trains other content contributors, and ensures consistent formatting for site content.Administers, configures, troubleshoots, updates, and provides reports from the help desk software to departmental supervisors and managers.Assists the Information Technology Business Systems Analyst with information about capabilities and technical guidance to users regarding current technology investments; if needed, assists in planning and implementing new hardware and software solutions. Assists in identifying stakeholders, timelines, performs systems analysis and/or evaluation of solutions to determine strengths, weaknesses, and future benefits of the proposed solutions.Supports Board/AV systems including meeting set up, recording, audio and video editing, troubleshooting, infrastructure updates, providing documentation, and training.Provides support for specialized systems including, but not limited to, supervisory control and data acquisition system (SCADA), geographic information system (GIS), and computerized maintenance management system (CMMS).Provides technical and functional coordination with consultants as appropriate.Provides training and backup to entry level and temporary I.T. staff.Collaborate with the Information Technology Business Systems Analyst and provides support with IT project activities.Develop reports, tables, and views using a variety of databases, reporting tools, and SQL query language.Education
High school graduate or equivalent is required. College education and/or degree in related field highly desired.Experience
Information Technology Systems Specialist I requires two (2) years’ experience operating and installing personal computers and/or providing training on personal computer software. Recent relevant work experience is highly desired.Information Technology Systems Specialist II requires three (3) years’ experience operating and installing personal computers and/or providing training on personal computer software. Recent relevant work experience is highly desired.A combination of education and experience in a related field, equivalent to the above experience/education requirements may be…
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