Chief Operating Officer; COO), General Manager​/Vacation Rental Management Leader

Position: Chief Operating Officer (COO), General Manager / Vacation Rental Management Leader
Position Overview

Vacation Rental Assistance (VRA) is a South Lake Tahoe-based innovative vacation rental management company seeking an experienced, driven business leader to join our executive team. This role focuses on company-wide oversight, strategic execution, and bringing our long-term vision to life. You'll work closely with ownership and department heads to scale operations, optimize systems, and lead key initiatives. From implementing KPIs to refining structure and driving growth, you'll play a critical role in shaping the future of VRA.

About VRA

VRA was founded in 2008 to offer premier management services for vacation homes in the Truckee/Tahoe area. Our mission centers on people and the pursuit of excellence. After 17 years of refining systems and building a strong foundation, we're ready to take our next big leap. We foster a high-energy, fast-paced, and growth-focused work culture with endless opportunities to learn, lead, and make an impact.

We're ambitious, people-focused, and dedicated to constant improvement.

About You

You're a strategic thinker and dynamic leader with a passion for building and managing high-performing teams. You're experienced in driving large projects, detail-oriented, and thrive in fast-paced environments. You lead with both confidence and humility, balancing authority with empathy. You're a strong communicator, problem solver, and quick learner-able to turn vision into actionable strategy and execution. You empower others through delegation, build systems that scale, and create lasting impact.

You don't need the 'box' created for you, in fact you thrive creating the 'box'.

Key Responsibilities

• Learn core roles and systems across field and admin teams
• Partner with leadership to align and execute company vision
• Oversee departments and hold teams accountable to KPIs and goals
• Lead hiring efforts and team development
• Drive business growth and strategic projects
• Own key initiatives and performance outcomes

Requirements

• Proven leadership and team-building experience
• Vacation rental or related industry experience preferred
• Excellent interpersonal, communication, and customer service skills
• Highly organized, adaptable, and resourceful
• Strong delegation and multi-tasking skills
• Willingness to pitch in wherever needed-including hands-on tasks
• Availability to work holidays/weekends if needed
• 4X4 / AWD vehicle

Compensation and Benefits

• $130,000-$175,000+ OTE based on experience and performance
• Paid vacation
• Healthcare stipend available

To Apply

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Include a cover letter sharing a bit about yourself, why you're interested, and why you're a great fit for the role

Thank you for your time and interest-we look forward to hearing from you!