CAFE LEAD​/COOK

Camp Richardson Hospitality LLC offers employees the opportunity to work in an iconic location on the shores of beautiful South Lake Tahoe. This historic resort is more than a workplace; it's a community and that's what we're all about. We hope that you'll join us in creating a treasured and unforgettable work experience while enhancing your skills and growing in the direction of your dreams.

Title: Cafe Lead

Location: General Store Cafe

Dates: Year Round

Reports To: F&B Manager

Department: Food & Beverage

Pay Rate: $21-22 plus TIPS

Housing: No housing provided

Summary of Position: Assist the F&B Manager in training and supporting all Café staff to be proficient in cooking and serving food in a timely manner as well as taking orders and preparing hot drinks. Looking for someone friendly and efficient to uphold the Company’s continuing effort to deliver outstanding guest service. This person should be experienced in cooking, especially breakfast and lunch.

• Provide technical training and support to Cafe staff and model professionalism with guests and other employees at all times, specifically on customer service and cooking in the kitchen
• Ensure accuracy of all guest orders by maintaining expert knowledge of Point-of-Sale (POS) system(s)
• Prioritize guest experience- greeting and starting conversations with all who walk through the door
• Possess thorough and accurate knowledge of menu items and specials
• Proficient and honest in cash handling and credit card transactions; assist Manager with timely and accurate sales and tips reports and cash/credit card receipts
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these area
• Assist with dishwashing and cleaning
• Assist with daily management of staff and schedules; comfortable managing their time, sending people home if needed and familiar with CA laws to be compliant in this area
• Complete all required food and safety logs in a timely and efficient manner per Company procedures and federal, state, and local regulations
• Work closely with front of house staff to ensure efficient, correct, and timely food service
• Quickly learn and maintain expert knowledge in the menu, including daily specials
• Other duties per Duties Checklist and as requested, such as helping at the Retail register in off season

• Obtain Serv Safe Certification in accordance with Company policy
• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Excellent communication skills and be a team player capable of encouraging others in a positive manner
• Ability to lift up to 25 lbs. and handle tasks involving bending, twisting and squatting
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education:

High School Diploma or equivalent

Experience:

Minimum (2) years' experience cooking

• 401K plan for seasonal and year-round employees, with company matching after 1 year
• 56 hours of paid sick time which can also be used as PTO
• Medical, Vision, Dental, Pet Insurance for year-round employees
• Employee parking on site
• Competitive pay rates
• Employee Assistance Program
• Returning seasonal job offers
• 50% discount off hotel rooms & camp site (based on occupancy and GM approval)
• 50% discount off retail merchandise (including jewelry)
• 25% off Deli & Convenience
• 50% off meals for a family of four for a special occasion (excludes alcoholic beverages)
• Site 50% discounted meals while on the clock
• Working for Explor
  
  US which allows ability to transfer to other locations throughout the US

Our Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.