Law Firm Customer Service Representative - Receptionist

The Law Office of Julie

A. Paquette, PLC is a growing estate planning and probate law firm located in the heart of downtown South Lyon. We pride ourselves on a strong, team-oriented culture, a collaborative work environment, and a compassionate approach to guiding clients through some of life’s most challenging moments.

We are seeking a highly organized, people-focused Customer Service Representative to serve as the first point of contact for both clients and prospective clients and to become an integral part of our exceptional team.

This role is perfect for someone who genuinely enjoys building connections, thrives in a fast-paced environment, and takes pride in delivering high-quality work. You will engage with clients daily, where active listening and clear communication are essential. From managing phones and scheduling appointments to handling key administrative tasks, you will play a vital role in keeping the front office running seamlessly.