Sales Support Specialist

Job Details

Job Location:

Delta Dental of Illinois - Naperville, IL 60563
Position Type:
Full Time
Education Level: High School
Salary Range: $21.00 - $25.00 Hourly

Travel Percentage :
None

Job Shift: Day
Job Category:
Admin
- Clerical Sales Support Specialist
- We offer a company wide bonus program, tuition reimbursement, volunteer time off, an on‑site fitness center and the flexibility of a hybrid work schedule as described in our Workplace Flexibility policy.

• Provide the administrative and organizational support necessary to assist Sales Executives in achieving their sales goals.
• Coordinate the Request for Proposal (RFP) process from receipt to delivery, entering it into the system, following up with the broker for additional information, and coordinating with underwriting to identify areas of concern. May require RFP data analysis to determine products to quote and pricing.
• Prepare various reports such as geographical access, network comparison, and disruption reports.
• Coordinate receipt of proposals from underwriting, prepare, collate, bind hard copies (when required) and deliver to Sales Executives for release to brokers/consultants.
• Prepare materials for broker meetings, including assembling kits, developing PowerPoint presentations and other informational handouts.
• Prepare materials for finalist meetings, assembling books, developing PowerPoint presentations and other informational handouts.
• Coordinate all post‑sale activities, including completion and submission of group applications and interdepartmental communications.
• Communicate accurately and promptly to phone inquiries and emails from brokers and/or consultants, ranging from basic to mid‑level inquiries that may require coordination with multiple departments.

• 2 or more years of administrative experience supporting a sales team, preferably in the medical or dental benefits industry.
• Must hold a current Insurance Producer’s license with the Illinois Department of Professional Regulation or acquire it within a specified period following the date of hire.
• Experience with RFP processing from inception to completion.
• Preferred candidate will have experience with Salesforce.
• Excellent verbal and written communication skills.
• Comfortable working in a fast‑paced environment.
• Experience with Microsoft Office (Word, Excel, PowerPoint) required.

• Free dental for employees and their dependents.
• Competitive benefits: free vision, life, STD/LTD for employees, medical options for many budgets, 401k and company match.
• Generous PTO program; 11 paid holidays per calendar year.
• Great people and culture.
• Healthy work/life balance.
• Conveniently located off of I‑88.
• Hiring pay range is $21-25 per hour.

Delta Dental of Illinois is an equal opportunity employer.