Senior Executive Assistant

Please Note:

Communications regarding this position may include the company name "Banner Property" and should be deemed legitimate.

This position is based in Chicago, IL; this is a hybrid role (up to 3 remote days per week) requiring occasional travel to properties, communities, or conferences as needed

Full-Time, Exempt;
Monday-Friday, 9:00 a.m.

- 5:00 p.m.; occasional evenings and weekends as needed

We offer a competitive starting salary of $90,000-$100,000. In line with our commitments to internal equity, we will not hire someone at this job level below or above the stated range.

Our benefits include:

• Hybrid work environment with up to three remote days per week
• 11 days of paid vacation
• 12 paid company holidays
• 3 floating holidays
• Employer-supported medical, dental, and vision insurance
• Paid parental leave
• SIMPLE IRA with up to a 3% employer match
• Employee Assistance Program
• Up to $5,250 annually for professional development and education assistance
• Opportunities for career growth within a mission-driven organization

Benefits may vary based on position, location, and employment status.

At Full Circle Communities, we are driven by a mission to expand access to affordable housing and support thriving communities. We believe in building sustainable structures-not just in our physical developments, but within our operational engine. The COO oversees multiple operational functions and navigates a wide array of decisions, projects, and stakeholder priorities.

We offer an environment designed to support your well-being, professional growth, and day-to-day balance, ensuring you have what you need to do your best work.

Are you a seasoned executive support professional who brings a systems-level perspective, acts as a trust builder, and exercises sound judgment and quiet leadership?

We are seeking a Senior Executive Assistant to serve as a trusted partner to our Chief Operating Officer (COO). In this role, you will be the operational backbone of the Executive Office - protecting executive bandwidth and focus, streamlining complex workflows, and fostering clear, empathetic communication across teams.

You won't just manage a calendar; you will organize information flow, prepare leadership for key decisions, strengthen cross-team follow-through, and manage executive administration with care and foresight.

• Executive Workflow & Bandwidth Protection:
  Proactively manage the COO’s calendar, inbox, daily workflow, travel, site visits, conferences, and reimbursements. Strategic guidance of workflow helps amplify leadership capacity, creating intentional space for high-level strategy, decision-making, and organizational health.
• Executive Preparation & Decision Support:
  Assemble key background context, discussion points, outstanding questions, and decision parameters before daily meeting series. Develop concise briefing materials, summaries, agendas, presentations, reports, and talking points. Help establish clear expectations for staff updates and ensure solution-oriented proposals are encouraged before topics reach the COO.
• Meeting Facilitation & Sustainable Rhythms:
  Lead preparation and follow-through for executive, departmental, Board committee, and project meetings. Capture decisions, commitments, project owners, and deadlines in a transparent tracking system. Support sustainable communication by introducing asynchronous updates, clean dashboards, and clear written summaries over unnecessary meeting time.
• Internal Coordination & Bridge-Building:
  Build trusted relationships across Full Circle Communities, serving as an approachable, responsive bridge between executive leadership and other teams. Adapt communication styles recognizing that site-level property staff and corporate leadership operate in very different day-to-day contexts. Navigate sensitive dynamics with emotional intelligence, empathy, and discretion.
• Administrative Systems & Playbooks:
  Establish intuitive systems, templates, trackers, and records. Maintain a flexible working playbook for supporting the COO that captures key relationships, preferred operating routines, recurring rhythms, and decision-making frameworks. Identify processes that can be simplified, standardized, automated, or delegated.

• Core
  
  Experience:
  
  At least 4 years of direct experience serving as an Executive Assistant to an executive team, president, executive director, or senior leader responsible for multiple departments or complex operational initiatives.
• Administrative Craft & Judgment:
  Exceptional administrative craft with a track record of creating calm, dependable systems. Strong judgment regarding what requires executive attention versus what can be resolved independently.
• Communication & EQ:
  Superior written communication skills to synthesize complex information into clear briefing materials. High emotional intelligence, strong listening…