Guest Concierge- Scheduling​/Reception

Company:
The Wright Center for Women's Health

Location:

Naperville, IL

Job Family:
Experienced

We are seeking a motivated and detail-oriented Guest Concierge (Receptionist/Scheduler) to support our personalized luxury OB/GYN practice.

• Schedule appointments in alignment with provider guidelines and availability.
• Manage daily schedules regarding existing appointments and cancellations.
• Participate in weekly Level 10 meetings as part of our EOS structure.
• Ensure all required patient forms are completed in advance.
• Verify insurance benefits online prior to appointments.
• Provide timely, clear, and compassionate communication in person and over the phone.
• Collect diagnosis codes from patient symptom checklists.
• Waiting room maintenance.

• Willingness to learn and grow within an evolving, holistic healthcare setting.
• Comfortable working in a fast-paced, team-oriented environment.
• Excellent organizational skills and attention to detail.

• Prior experience in reception, scheduling, or customer service (preferably in healthcare).

• Strong phone etiquette and verbal communication skills.

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