Front Desk Patient Services Representative

The Center for Sleep Medicine
is an AASM-accredited,
100% employee-owned
company. We are seeking a detail-oriented and compassionate
Front Desk Patient Services Representative
to join our growing team.

This position will provide front desk support at both our
Naperville
location (3 days per week) and our
Orland Park
location (1 day per week), with flexibility to adjust between the two locations as needed to support coverage and operational needs.

Schedule:Monday
- Thursday, 8:00 AM - 6:00 PM

Location:Naperville (2 days/week) and Orland Park (2 days/week)

• We are a 100% Employee-Owned company (ESOP
  - Employee Stock Ownership Plan) which means employees own shares of the company!
• 4-day work week
• Growth and leadership opportunities
• Generous benefits package

• Greet patients and visitors, distribute required paperwork, and collect completed forms
• Scan insurance cards and driver’s licenses, collect copays and account balances
• Schedule, reschedule, and cancel patient appointments
• Answer patient inquiries and assist callers from other departments
• Manage patient records by scanning, renaming, and linking documents daily into the electronic chart system
• Process and fax reports, maintain logs, and assist clinical staff as needed
• Manage office supplies and assist with training new employees
• Collaborate with the team to ensure consistent processes and excellent patient service

• Strong written and verbal communication skills
• High level of organization and the ability to multitask and prioritize
• Basic computer proficiency
• Previous experience with EMR systems, appointment scheduling, or front desk/reception is preferred but not required

Studies have shown that as an employee-owned company, our team members can potentially receive between5% and 12% more in wages, and 2.5x greater wealth in retirement accounts
when compared to similar positions in centers that are not employee owned. Employee-owned companies, like ours, are also more successful in recruiting talented, committed staff. If that's you, we look forward to discussing this opportunity with you.

This pay range reflects the Company's current estimate for this position at the time of posting. In accordance with applicable law, actual compensation will be determined based on relevant experience and other job-related qualifications or skills. The Company reserves the right to modify this pay range at any time.

For this role, benefits include health, dental, and vision insurance; 401(K), ESOP; vacation days; paid time off (PTO); sick days; and voluntary life, short-term disability (STD), and long-term disability (LTD) insurance.

The Center for Sleep Medicine is an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state, or local law. We are committed to a diverse and inclusive workplace, and reasonable accommodation is available for individuals with disabilities.

NO PHONE CALLS WILL BE ACCEPTED

Job Type: Full-time

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Referral program
• Vision insurance