Automotive Service Advisor - Naperville Automotive Solutions

Job Description

Job description:

NAPERVILLE AUTOMOTIVE SOLUTIONS

NOW HIRING:

EXPERIENCED AUTOMOTIVE SERVICE WRITER (SERVICE ADVISOR)!

Naperville Automotive Solutions is currently looking to hire an experienced Automotive Service Writer (Service Advisor). We are looking for EXPERIENCED, CAREER-MINDED individuals ONLY! 5+ years of Service Writer / Service Advisor / ASM experience is required. We are offering top pay and a comprehensive benefits package!

We are a family owned and operated automotive service and repair facility. Our facility has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. If you want to work for a successful organization where you can make a difference, then this is the place for you. Previous Service Writer / Service Advisor experience is required.

If Selected, We

Offer:

• We offer top pay for qualified applicants!

• Benefits include Medical, Dental, Vision, 401K & paid time off!

• Employer paid Short and Long Term Disability Coverage

• Discounts on Parts and Service

• Paid training and development!

• Strong, supportive team work environment!

Primary responsibilities include, but are not limited to:

• Greet customers in a prompt and courteous manner.

• Schedule service appointments and collect vehicle information.

• Secure agreement from customer before repairs are done.

• Clearly explain the requested service on the repair order.

• Estimate the cost and time needed to do the repair.

• Advise customers on the proper care for their vehicle and the importance of proper maintenance.

• Communicate the need for additional service when needed, using a detailed explanation.

• Handle customer complaints and maintain high CSI.

• Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time table for repairs.

Naperville Automotive Solutions

25W102 Ramm Dr, Naperville, IL 60564

APPLY TO THIS AD TO SUBMIT YOUR RESUME

WE WILL CONTACT YOU FOR YOUR CONFIDENTIAL PHONE INTERVIEW!

MUST HAVE AUTOMOTIVE SERVICE WRITER / SERVICE ADVISOR EXPERIENCE! Equal Opportunity Employer. Applicants must be authorized to work in the US. Applicants must have a valid driver's license.

Requirements

• Service Writer / Service Advisor Experience

• Integrity, A Positive Attitude And A Strong Work Ethic Required

• Willing To Learn

• Be A Team Player

• Receptive To New Ideas