Non IT Business Analyst

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Job Summary:

Talent Software Services is in search of a Non IT Business Analyst for a contract position in Naperville, IL. The opportunity will be for one year with a strong chance for a long-term extension.

Join our dynamic team within Commercial Lending Operations, where you will play a pivotal role in executing a multi-year automation and digitalization strategy. This is a transformative opportunity to work with emerging technologies such as AI and Robotic Process Automation, contributing to the future of our operations across North America.

• Collaborate with internal Business Analysts and Subject Matter Experts to implement the first year of our multi-year improvement plan.
• Focus on Straight Through Process, Process Simplification, and Improved Data Integrity using cutting-edge technologies.
• Work closely with Project Delivery and Senior Leadership on future initiatives.
• Analyze current state processes and propose end-state processes for technological solutions.
• Provide operations expertise from business case development through to execution.
• Deliver specific project/program results in alignment with group goals.
• Acts as a trusted advisor to the assigned business/group.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Assists in the development of strategic plans.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Participates in project/program design and provides advice & subject matter expertise to achieve required business results.
• Conducts analysis required to inform strategic recommendations and considers the “big picture” when assessing whether or not a course of action is advisable in terms of the group and enterprise goals.
• Collaborates with internal & external stakeholders to provide business context in the design, development, and implementation of programs & solutions.
• Breaks down strategic problems and analyzes data and information to provide insights and recommendations.
• Monitors and tracks performance, and addresses any issues.
• Drives cross business/group coordination and logistical support for the implementation of change.
• Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
• Works on initiatives with varied complexity, typically involving multiple stakeholders across BMO.
• Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialised consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.
• Key Skills / Deliverables
  • Lean Process Improvement Skills
  • Cost / Benefits Analysis
  • Project Charters
  • Business Case / HLRD
  • Status Reports
  • Change Management (Stakeholder Analysis, Communication Strategy, Training Plan)
  • Volume and Product Analysis
  • Attribute Analysis (Key factors that drive product variances and requirements)
  • Process Mapping (Current State and Future State)
  • Performance Measurement (Metrics and KPIs)

• 5 - 7 years of relevant experience with a post-secondary degree or equivalent combination of education…