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PL Operations & Client Success Leader

Job in South Naperville Area, Will County, Illinois, 60564, USA
Listing for: Flexport
Full Time position
Listed on 2026-09-22
Job specializations:
  • Business
    Client Relationship Management, Customer Success Management
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 65000 - 89000 USD Yearly USD 65000.00 89000.00 YEAR
Job Description & How to Apply Below
Position: 3PL Operations & Client Success Leader

Flexport's 3PL Operations team seeks a Customer Success Manager to act as the operational bridge between ecommerce clients and warehouse fulfillment. You will ensure SLA compliance, guide onboarding, and drive retention by translating logistics metrics into business value.

You will work cross‑functionally with warehouse, inventory, and tech teams, manage partner performance, and deliver client‑facing reports to support business reviews while maintaining a proactive approach to risk and

As a 3PL Operations & Client Success Leader, you will play an important part at Flexport in IL, United States.

We invite applications for the 3PL Operations & Client Success Leader position located in IL, United States.

The following role is for a 3PL Operations & Client Success Leader with Flexport.

Our organisation is growing, and we are hiring a 3PL Operations & Client Success Leader in IL, United States.

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