Senior Associate, Process Excellence

Company Description

About Abb Vie

Abb Vie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about Abb Vie, please visit us  Follow @abbvie onLinked

In,Facebook,Instagram,Xand You Tube .

It is an exciting time to join Abb Vie’s growing oncology team as we pursue our mission to have a remarkable impact on the lives of people affected by cancer.

For more information, please visit

Abb Vie Oncology Capabilities and Operation’s mission is to relentlessly advance excellence in oncology capabilities, operations, and advocacy through integrated teamwork and strong collaborations. With our unparalleled perspective across the portfolio, we aim to drive impactful outcomes that continually elevate the internal and external presence of Abb Vie Oncology. By fostering agility and innovation, we are committed to unlocking what’s next for the benefit of our patients, our people, and our business.

The Senior Associate, Process Excellence will be responsible for commercial program and service contract management for Abb Vie’s oncology portfolio. The successful candidate will closely collaborate with the U.S. Oncology Brand, Legal, Office of Ethics and Compliance (OEC), Field Operations, Field Sales, Central Consultancy Group (CCG), Finance, Purchasing, IT, Accounts Payable, Accounts Receivable, and Vendor Management to execute commercial program and service requests.

The Senior Associate, Process Excellence supports day-to-day business operations and contributes to the efficient execution of operational processes. This role assists with workflow coordination, data tracking, reporting, and cross-functional collaboration to help ensure smooth and effective operations.

• Support daily operational activities and ensure tasks are completed accurately and on time
• Assist with coordination of workflows, processes, and administrative activities
• Track, compile, and maintain operational data, reports, and records
• Identify and raise issues, gaps, or delays affecting operational performance
• Partner with team members and cross-functional stakeholders to support business needs
• Assist with process improvements to increase efficiency and consistency
• Maintain compliance with company policies, standards, and applicable regulations
• Support meeting preparation, documentation, and follow-up actions
• Help monitor metrics and provide updates to leadership as needed
• Contribute to initiatives that improve productivity, quality, and customer service

• Provide coverage support in the absence of other direct or cross-functional team members
• Assists Oncology Operations team with seasonal initiatives that require additional operational support

Required:

• Bachelor’s Degree or applicable work experience
• 3+ years of professional experience
• Proficient in MS Word, Excel, PowerPoint, Outlook
• Highly self-motivated, detailed and results-oriented; able to manage own schedule, work independently, track activities and expenditures
• Strong organizational, communication, and time management skills
• Possesses strong project management, verbal, written and professional skills
• Can effectively work with various departments and communicate clearly
• Comfortable with last-minute requests and changes
• Can thrive in an environment with some ambiguity
• Ability to effectively manage multiple competing priorities
• Easily able to learn various new programs and processes

Preferred:

• Ba…