Leasing Specialist

Join to apply for the Leasing Specialist role at Avanath Capital Management, LLC.

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent must possess a high degree of professionalism and positive engagement for our residents and the workforce.

• Strong sense of community building and the drive to go the extra mile to create a positive experience for all residents and staff.
• Consistently demonstrate an open and professional attitude when assessing and resolving resident and staff concerns.
• Consistently demonstrate an approach of active listening and understanding that participation and support are integral to success.

• Passion for providing exceptional customer service.
• 2+ years of sales and/or customer relations experience.
• Low‑income housing & Tax Credit experience highly desired.
• Bilingual (English & Spanish) highly desired.
• Thrives in a fast‑paced environment.
• Flexible schedule that may include evenings and weekends.
• Solid computer knowledge:
  Windows (Word, Excel), internet, and e‑mail.
• Working knowledge of Yardi Voyager Property Management software.

• Customer Service & Sales
  • Provide A+ customer service at all times.
  • Greet and qualify all prospects.
  • Record all telephone and in‑person visits on guest cards.
  • Inspect models and available “market‑ready”, communicate related service needs to Community Manager.
  • Demonstrate community and apartment/model knowledge to prospect needs by communicating features and benefits; close the sale.
  • Have the prospect complete the application and secure a deposit in accordance with company procedures and Fair Housing requirements.
  • Update availability report and process applications for approvals.
  • Ensure the apartment is ready for the resident to move in on the agreed date.
  • Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect’s needs.
  • Secure new resident signature(s) on appropriate paperwork prior to move‑in. Orient new residents to the community.
  • Assist in monitoring renewals. Distribute and follow up on renewal notices.
• Administrative
  • Accept rental payments.
  • Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.
  • Maintain current resident files.
• Distribute all company or community‑issued notices.
• Maintain accurate monthly commission records on leases and renewals for bonus purposes.
• Assist the management team with other various tasks as required.
• Consistently implement policies of the community.